Frequently Asked Questions
About Our Mission
What is MANU’s mission?
MANU exists to provide dignity through food. We believe that everyone deserves access to high-quality, nutritious meals regardless of their economic situation. Our mission is to engineer food solutions for the hearts of communities, ensuring that no one has to choose between quality and affordability.
What does “Dignity as the Standard” mean?
It means we refuse to compromise on quality just because someone has limited resources. Every jar we produce, whether sold or donated, meets the same high standards. We believe nutritious, carefully crafted food is a human right, not a luxury.
How does the “One for One” model work?
For every jar of our products that is purchased on our website, we commit to donating an equivalent jar to families in need through our MANU’s Table Initiative. This ensures that our community impact grows directly with our business success.
About Our Products
What products does MANU offer?
We make one product, small-batch peanut butter, from organic roasted peanuts and salt. It is ground fresh every week and packed in a 16 ounce glass jar.
Are your products organic/locally sourced?
We use organic peanuts and salt, and we work with local suppliers where we can. MANU itself does not hold an organic certification.
Ordering & Shipping
How much does shipping cost?
Shipping is calculated at checkout from the size of your order. Orders over $60 ship free. Below that, shipping starts at $10 for a single-jar box. Local pickup is also available at checkout.
How long does delivery take?
Local orders are typically delivered within 2-3 business days. Nationwide shipping usually takes 5-7 business days. All orders are carefully packaged to ensure products arrive in perfect condition.
What is your return policy?
We stand behind the quality of our products. If you’re not completely satisfied with your purchase, please contact us within 3 days of delivery at info@simplymanu.com. We’ll work with you to make it right, whether through a replacement or refund.
Community Impact
How can I nominate a family for MANU’s Table Initiative?
We work with local community organizations, schools, and social services to identify families who would benefit from our program. If you know a family in need, please email us at info@simplymanu.com with details, and we’ll coordinate with our partner organizations.
Can I make a direct donation to support the initiative?
No, but you can donate directly to our non-profit partners, currently Urban Oasis Project.
Wholesale & Partnerships
Do you offer wholesale pricing for retailers?
Yes. Cases are 12 jars. Email info@simplymanu.com with the shop name and location and we send the price sheet and lead time.
Can MANU cater events or provide bulk orders?
We’re happy to discuss bulk orders for events, corporate gifts, or special occasions. Contact us at least two weeks in advance at info@simplymanu.com to discuss your needs and we’ll create a custom solution for you.
Still have questions?
Contact us at info@simplymanu.com or visit our Contact Page
